About shipping

We offer free shipping over 10$ and drop shipping  all over the world, 

We ship your orders by standard shipping service mostly. it will take 2-3 weeks to US,UK,AU,CA,FR mostly. if other country, it will take longer about 3-4 weeks.It will be delayed sometimes due to the effect of COVID-19 in your location, so please be patient. if u need order tracking update, please contact me anytime.

Once we send packages, we will add tracking number online at once.

ABOUT RETURN

We accept return within 30 days after goods delivery, To be eligible for a return, your item must be unused and in the same condition as you received it in the original condition.

please contact me firstly by email at factorysalejewelry@foxmail.com for exact return shipping address. To return your product, you should mail your product to the address we offered to you before returning.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us online.